Tanda is a Workforce connection. It brings your team members and teams into Paddl, keeps them up to date, and can send completed training back to Tanda as Qualifications.
Before you start
A Tanda admin account for the Tanda organisation that matches your property. Each Business Account connects to one Tanda organisation.
Pro tip: Connect from a Tanda admin profile that stays active, such as a shared integrations admin, rather than a personal one. If that person is deactivated or loses admin access in Tanda, syncing stops until an Admin reconnects.
What moves where
Into Paddl: team members, including new hires as they join, their User Details such as Role Title and Day 1, and Tanda Teams, which can become Groups. Paddl syncs once a day.
Back to Tanda: completed Activities you choose, which appear as Qualifications. Qualifications are sent without an expiry date.
Steps
Open Tanda in Paddl. In the sidebar, select Add connection at the bottom of the Connections list, then select Tanda on the Connections page.
Select Connect with Tanda. Sign in to Tanda as an admin and approve Paddl's access. You'll land back in Paddl, and the page shows which Tanda organisation you're connected to. Check it's the one for your property.
Open Sync Users with Paddl under Other Settings, then turn it on to create and update team members from Tanda.
Choose your User Details. Name and Email always sync. Choose whether Role Title, Day 1 and Status (Archive) stay up to date too. Select Groups to turn your Tanda Teams into Paddl Groups.
Save your changes. Paddl shows a summary of what will happen before anything changes.
Important: Saving invites every team member from Tanda straight away. Inviting your team is your go-live, so get your Activities, Programs and homepage ready before you save.
Choose which Activities sync
Turn on Send to Tanda as a Qualification in each Activity you want sent. Select Manage Activity at the top right of the Activity's page, then find the switch under Connections on the Settings tab. Paddl creates a matching Qualification in Tanda, and adds it to a team member's Tanda profile when they complete the Activity. See Activity settings for the other options there.
Send earlier completions. If team members completed the Activity before you turned the switch on, select Send to add them to Tanda. They can take up to five minutes to arrive.
Archiving team members who leave
Check Status (Archive) in User Details to let Tanda archive team members in Paddl when they leave.
Important: Paddl goes by the employment end date in Tanda. Anyone with an end date in the past is archived in Paddl, even if Tanda still shows them as active. Check end dates for contract extensions and rehires before you turn this on.
How synced Groups work
Tanda looks after a synced Group's name and who's in it. You look after everything else in Paddl, such as its Programs and managers. Synced Groups show a Connected badge on their page and a link icon in the sidebar.
See Create a Group.
Manage the connection
Select Tanda under Connections in the sidebar. From there you can:
Pause syncing with the Active switch.
Reconnect with Reauthorise if syncing has stopped, for example because the admin who connected has left.
Disconnect to stop the connection.
Remove the connection with the bin icon. This stops syncing and sending completions, and clears your sync settings. To sync again, add Tanda as a new connection.
To change what syncs, open Sync Users with Paddl. Select Sync now to sync straight away rather than waiting for the daily sync.
Good to know
Nothing synced is lost if you remove the connection. Team members, Groups and their training stay in Paddl, and synced Groups become ordinary Groups. Qualifications already sent stay in Tanda.
Qualifications deleted in Tanda come back. If someone deletes a Qualification that Paddl created, Paddl recreates it at the next sync and sends the completions again.
Archived team members stay archived. If you archive someone in Paddl, they stay archived even while they're active in Tanda.