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See your team's progress

See how your Group is going and who needs a nudge.

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Written by Support

If you're a Manager of a Group, you can see how your team is going with their training and help anyone who's fallen behind.

When you become a Manager

You'll get an email saying you're now a manager of your Group. Select Go to Group to open it. You log in with your usual details.

See your team

  1. Open the menu. Tap the three lines at the top right.

  2. Select your Group under My Groups. A red number shows how many of your team are overdue.

  3. Check your team. Each person is listed with their status, such as Overdue. Use Filter or the search button to find someone.

  4. Select a team member to see their training: what's done, what's overdue and when each item is due.

Pro tip: Start with whoever has been overdue longest. A quick word at the start of a shift is often all it takes.

Your weekly summary

Each week you'll get an email summing up your Group:

  • Updates this week: new members, Activities and Programs.

  • Group stats: how many members are Overdue, Pending or Ready, and how much of the Group's training is complete.

  • Members needing support: who's overdue or pending, and for how many days.

Select Go to Group in the email to follow up.


Good to know

  • You only see your own Groups. Your property's Admins choose who manages each Group.

  • Training marked Optional isn't required, so it never shows as overdue.

  • Choose which emails you get with Manage notification settings, at the bottom of any Paddl email.

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